I - PURPOSE

The following terms & conditions govern the sale, including registration, ordering and access to the products presented on the website by CREATIVEMIRROR - UNIPESSOAL LDA,  identified by Finória Jewelry trademark, located at Rua Marcos de Assunção, Nº 13 in Almada, Portugal , with the NIPC 514647973 and registered in the CRC of Lisbon under the same number.

II - CONCLUSION OF THE CONTRACT

The conclusion of contracts of purchase and sale of Finória Jewelry products presupposes the knowledge and acceptance of the general conditions by the user.

To place an order in www.finoriajewelry.com you must:

1 - Choose the product, the size and the quantity.

2 - Add the product to the basket and click on « proceed to checkout » to finalize the order.

3 - Create a personal account with your personal data and personal password, or log in (if the user has previously registered).

4 - Select the method of delivery of the product and then one of the payment methods available.

5-  The present terms & conditions must be previously accepted to be able to confirm the payment.

Once the order is completed, the user will receive an order confirmation email.

III - FINÓRIA JEWELRY PRODUCTS

The products marketed on the website www.finoriajewelry.com are quality articles and will never be sold on this website second-hand or defective products.

IV - PRICES

All the products's prices indicated on the site www.finoriajewelry.com include the Portuguese Value Added Tax (VAT), at the rate of 23% (or at any rate resulting from legal provisions in force), but exclude sending cost that will add to the value of the order made.

V - PAYMENT

Payments can be made through credit card (Visa, Master Card) or Paypal.

All orders are processed in the local currency of the respective country of purchase. In the case that your bank account is in another currency, the exchange rate used for debiting your account will be automatically determined by your Bank / Paypal and not by  Finória Jewelry.

VI - DELIVERY

The products ordered on the website www.finoriajewelry.com will be sent and delivered on weekdays, from Monday to Friday except holidays.

To guarantee the good delivery of an order the shipping address of the products must be well indicated by the user,  and this address located in a house or office located in one of the countries mentioned in the list of countries available.

The order is considered "dispatched" from the moment CREATIVEMIRROR UNIPESSOAL LDA delivers it to the carrier, and the latter will be solely responsible for its delivery to the client (including for any delay in the delivery of the order).

VII - CANCELLATIONS, RETURNS AND EXCHANGES

1 - The user can cancel a order as long as the products have not yet been sent. In this case, the user must immediately contact our Customer Service and request the cancellation of their order through the email contact@finoriajewelry.com  If the cancellation request is successful, the user will be notified by e-mail of this decision and the cancellation will be processed without any associated cost.

2- After receiving the order, the buyer has a period of 15 days to return or exchange his articles, without justifying reason, contacting our Customer Service through the email support@finoriajewelry.com.

The buyer must keep the product under the proper conditions of use without having used it, with the label intact and in the original packaging to return it.

Only exchanges of different size than the purchased item are allowed. If the buyer intends to exchange his product for another item, a voucher will be issued to the value of the exchange to proceed a new order.

Delivery or return costs are the responsibility of the buyer and will not be refunded.

VIII - INTELLECTUAL AND INDUSTRIAL PROPERTY

The texts, images, photographies, videos, logos and distinctive brand marks are the property of Finória Jewelry  are protected by applicable intellectual property laws and must be the subject of written authorization by the trademark owner for any use.

Any  total or partial reproduction or representation of the aforementioned elements is strictly prohibited, the only use of information for private purposes such as information about an order or the contract data is authorized.

IX- PERSONAL INFORMATION

The sending of your personal information through the website is governed by our Privacy Policy. See our Privacy Policy page.

X - TERMS AND CONDITIONS CHANGES

The user can review the most current version of the terms & conditions at any time on this page.

We reserve the right, in our sole discretion, to update, modify or replace any part of these terms and conditions by posting updates and changes to our site. It is the user's responsibility to check our website periodically. Continued use or access to our site or the Service by you after posting any changes to these terms & conditions constitutes acceptance of those changes.

XI - APPLICABLE LAW

These terms & conditions are subject to the Portuguese Law.

XII - CONTACT INFORMATION

Questions or doubts about our services or products should be sent through our "contact-us" page.